Insights · The Digital Edge

The gap between technology activity and measurable value.

Every piece asks the same practical questions: what problem are we solving, what capability are we creating, what must change operationally, how will we measure it, and what should we accelerate, redesign, pause, or stop?

Three themes

Technology Value

Investment decisions, value realization, prioritization, operational efficiency, and institutional performance.

AI in the Real World

Agentic workflows, workflow selection and redesign, governance, human oversight, and moving from pilots to measurable outcomes.

Public-Sector Innovation

Government technology needs, procurement realities, adoption, and how technology companies can better understand government customers.

From the archive

Read the full archive on Substack

In development

Proposed essay concepts, not yet published.

  • Choose workflows, not use cases: a practical test for AI investment

    AI in the Real World · Proposed

  • What to stop: the most underused decision in technology portfolios

    Technology Value · Proposed

  • What government technology leaders wish vendors understood

    Public-Sector Innovation · Proposed

Cover of The RockStar IT Leader Handbook

Technology leadership

The RockStar IT Leader Handbook

For the leadership and career side of the work: building credibility, communicating value, and leading teams.

The Digital Edge

Practical thinking on technology, value, and AI that has to work.

Field-tested perspective for technology and business leaders: how to choose investments, move AI past the pilot, and measure what technology actually changes. No hype.

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